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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Sillman

November 26, 2024

5  out of  5
rating by Paul Sillman
"Very friendly and knowledgeable staff! They are easily able to explain what the insurance is for, and are able to break it down into numbers that I can understand"
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Cindy

November 14, 2024

5  out of  5
rating by Cindy
"Jed was very friendly and knowledgeable, explained my insurance policies with me and took the time to listen."
We responded:
"Thank you for reviewing our State Farm Office! I'm thrilled to know you had a positive experience! Customer service and your experience is a top priority! We look forward to continuing to support your insurance needs. We appreciate you! -Andy"
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Linda Stelter

November 9, 2024

5  out of  5
rating by Linda Stelter
"Very responsive customer service. You don't need an insurance agent but you definitely won't be disappointed with Andy and his team. Support our neighbors and community first! Thank you for everything from car insurance to my small business needs!"
We responded:
"Linda- Thank you taking time to provide feedback on our team! We love local businesses and supporting our community too! We appreciate you! -Andy "
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Nick Cooper

October 25, 2024

5  out of  5
rating by Nick Cooper
"Jed was very patient and helpful throughout the process. He went above and beyond to help me understand everything. Thanks again, and don’t hesitate to reach out to Jed if you are in need of insurance!"
We responded:
"Nick- Thank you for the 5 star review! I love hearing you had an amazing experience with Jed and our office. We appreciate you! -Andy "
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Talyn Curl

October 23, 2024

5  out of  5
rating by Talyn Curl
"We worked with Jed as first time home buyers needing homeowners insurance and switching our auto insurance. We are very new to the home owning world and Jed took his time explaining everything every step of the way. I couldn’t recommend him enough!"
We responded:
"Talyn- Thank you for your recommendation of Jed and our office! I love hearing that he was able to help you with your auto and homeowners insurance! Our goal is to make insurance and educational and I love hearing about your experiences. We appreciate you! -Andy"
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Jake Magnuson

October 2, 2024

5  out of  5
rating by Jake Magnuson
"Jed was extremely helpful. He took time to get to know me personally and treated me with great respect. He was extremely helpful in explaining my policy and answering all of my questions. I would highly recommend him."
We responded:
"Welcome to State Farm, Jake! :) Thank you for highlighting your experience with Jed and our office. This is exactly what we strive to do! Thank you for trusting us with the things that matter most to you. We appreciate you! -Andy"
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Lee C Fanshaw

October 1, 2024

5  out of  5
rating by Lee C Fanshaw
"We recently switched from a different carrier and were very pleased with the helpful service we received from this agency, especially Alec! He was very thorough and explained everything in an understandable way. He also followed up on things as promised."
We responded:
"Thank you so much taking your time to leave a 5 star review, Lee. We appreciate the feedback on your experience with our office and the customer service from Alec! Customer service is a passion of ours and making insurance easy and educational. We appreciate you! -Andy"
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Russ Jarchow

September 11, 2024

5  out of  5
rating by Russ Jarchow
"Matt was fantastic to work with for all our insurance needs. He spent a lot of time explaining what suited our situation most appropriately. It’s really important to me to be able to reach out to someone through a phone call these days. Their prices are also extremely competitive. Great experience all around!"
We responded:
"Russ- Thank you for taking your time to provide feedback on your experience with our office. We work hard to make insurance easy and educational and ensure we have a customized solution for your specific situation. We appreciate you! -Andy"
Profile photo of Trinity Wilson (trin)

Trinity Wilson (trin)

August 28, 2024

5  out of  5
rating by Trinity Wilson (trin)
"Jed was expectionally patient kind and understanding truly made me feel like I got a good neighbor"
We responded:
"Thanks neighbor! :) We appreciate you taking time to give your feedback on working with Jed and the office. We take pride in providing great customer service! We appreciate you! -Andy"
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Robert Sullivan

August 21, 2024

5  out of  5
rating by Robert Sullivan
"Matt did a great job answering my questions about my policies in effect. It's great to know that Andy and Matt are right on Main Street and can be consulted in person."
We responded:
"Thank you, Robert! We appreciate to know you are continuing to have great service as a long term customer. We love being a local agent in Downtown Sun Prairie! We appreciate you! -Andy"
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roxi alt

August 6, 2024

5  out of  5
rating by roxi alt
"Always available when needed and knowledgable in questions I may have."
We responded:
"Thank you, Roxi! We appreciate you taking your time to provide feedback on our office and your 5 star experience! -Andy"
Profile photo of Mackenzie Schimel

Mackenzie Schimel

July 30, 2024

5  out of  5
rating by Mackenzie Schimel
"Hands down the best State Farm office! The whole team is very knowledgeable and kind!! They will get to know you and your insurance needs. I couldn’t recommend them enough!"
We responded:
"You are too kind, MacKenzie! We love that we were able to help you with your auto insurance, renters insurance, life insurance, and umbrella! Thank you for your feedback on our team, we appreciate you! -Andy "
Profile photo of Will Soma

Will Soma

July 30, 2024

5  out of  5
rating by Will Soma
"Matt has been great to work with! He did a very good job guiding me through making a policy while answering all of my questions and giving comprehensive explanations along the way. He is very personable and made the entire process painless for me!"
We responded:
"We appreciate you, Will! Thank you for taking your time to share about your experiences with Matt and the office! We really take pride is making insurance customized to what you need, so you have the right coverage for you. Thank you! -Andy"
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Nancy Romero

July 23, 2024

5  out of  5
rating by Nancy Romero
"Jed was extremely helpful and offered suggestions that would benefit me."
We responded:
"Thanks Nancy! We work hard to offer customized solutions that are specific to you and your needs! No one wants to have too much insurance! We appreciate you and thank you for trusting us to protect the things that matter most to you! -Andy"
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bowhunt4life72

June 13, 2024

5  out of  5
rating by bowhunt4life72
"Matt did a great job setting up my policies."
We responded:
"Thank you for the review of working with Matt! We work hard to have great customer service and take care of your needs! We appreciate you! -Andy "
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Kristen Holm

June 13, 2024

1  out of  5
rating by Kristen Holm
"State Farm overall reasonable on pricing… this office has messed up billing which has resulted in double premiums and almost cancellation of policy…. Customer service is not a top priority for this office 😔"
We responded:
" Kristen, I am sorry our service has not met your expectations. We reviewed the past billing in detail with you which showed some late payments, which led to the billing frustration that you are having. We have reached out every time that there was an update on your account to keep you in the loop. The policy that almost canceled was in a different state and not with our agency. Over the last week, we have offered many appointments and times to review your account and billing history in more detail and have not heard back from you. We still would love to meet with you and go over your account so you can feel confident in your coverage and billing. We look forward to hearing from you! -Andy "
Profile photo of Nathan Boehm

Nathan Boehm

June 5, 2024

5  out of  5
rating by Nathan Boehm
"Alec was super helpful, helping me understand all of the questions I had about my policy."
We responded:
"Thank you for the 5 star review. Nathan! I'm glad you loved the service Alec and our office provides. We appreciate you trusting us for your insurance needs! -Alec"
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Lonnie Elvord

June 4, 2024

5  out of  5
rating by Lonnie Elvord
"Matt was very helpful in getting me set up with all I need and the cheapest rates with still having great coverage!"
We responded:
"Thanks Lonnie! Who doesn't love great coverage at a great price? Thank you for taking the time to provide feedback on your experience with Matt and our office. We appreciate you! -Andy "
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Colin Kavanaugh

May 22, 2024

5  out of  5
rating by Colin Kavanaugh
"Matt was great. Very responsive and accommodating. Highly recommend!"
We responded:
"Thank you Colin for taking the time to provide your experience with Matt and our office! We appreciate you! -Andy "
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Tyler Thorson

May 21, 2024

5  out of  5
rating by Tyler Thorson
"Jed was fantastic- he helped me get set up really quickly and easily. I'm paying literally 1/3rd of what I was with my last auto insurance company for nearly identical coverage. If you're considering switching, seriously just give these folks a call and they'll actually help you understand what makes sense for you rather than just selling you whatever they can!"
We responded:
"Tyler- Thank you for the great review of Jed and the agency! We strive to make insurance easy and educational and make sure you are comfortable with your coverage. Who doesn't love saving money on your auto insurance? We appreciate you! -Andy"
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Joe Mueller

May 18, 2024

5  out of  5
rating by Joe Mueller
"Andy is hands down the best insurance agent I have worked with! He asks great questions to best understand my needs and isn't pushy about getting a sale. Not only was I able to save money, but I left with better insurance coverage overall from where I was insured previously. Andy was very prompt in returning my emails and was flexible with my schedule so we could meet in person."
We responded:
"What an awesome compliment! Thank you so much, Joe! I appreciate you and taking the time to provide your thoughts on the experience with our office! I love that we were able to get you much better coverage and save you lots of money! -Andy"
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Brandon Trierweiler

May 8, 2024

5  out of  5
rating by Brandon Trierweiler
"Jed did a great job communicating and setting me up with a new policy!"
We responded:
"I'm glad to hear that Jed did such a great job getting your car insurance set up and save you money! We appreciate you! -Andy "
Profile photo of Maddox Hensler

Maddox Hensler

May 7, 2024

5  out of  5
rating by Maddox Hensler
"Jed worked with me for a period of time before I made the switch. He was patient, informative, and transparent with all the coverages/costs to change insurance providers. Super grateful to have made the switch. Thank you!"
We responded:
"Ox-Thank you for taking time to provide feedback on your experience with our office! I love to hear about your experience with Jed. We are passionate about customer service and making insurance easy and educational so you have the information needed to make an informed decision on what is best for you. I appreciate you and your business! -Andy"
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Seungryong Park

May 3, 2024

5  out of  5
rating by Seungryong Park
"Jed was so helpful setting up a new policy! Also really quick response!"
We responded:
"Thank you for your review and complements for Jed! We appreciate your kind words and you trusting us to protect the things that matter to you! -Andy "
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Jessica

May 1, 2024

5  out of  5
rating by Jessica
"Jed, did such a great job building rapport and uncovering what we were looking. He was very easy to engage with and made the whole process smooth and personable, thank you for all of your help! Jessica"
We responded:
"Thank you, Jessica! I love to hear this feedback as it is exactly what we strive for in our office! We are glad to be able to help you with better coverage and saving money! -Andy "