Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Schmelzer

Shannon Schmelzer

May 31, 2025

5  out of  5
rating by Shannon Schmelzer
"Omar was great help assisting me with my claim on accident. Very caring and understanding. What an amazing employee you have!"
We responded:
"Thank you Shannon for the kind words for us! Who doesn't love a great deal! We appreciate you trusting us! Thank you! -Andy"
Profile photo of Christine Olszewski

Christine Olszewski

May 15, 2025

5  out of  5
rating by Christine Olszewski
"We recently went to State Farm to review our insurance policies with our new agent, Matt. He took the time to review all our policies and answer all our questions. When calling State Farm, Omar has helped us to clarify any questions we have had. The customer service provided by these two gentlemen has been phenomenal and greatly appreciated! Thank you!"
We responded:
"Christine- Thank you for taking time to give Matt and Omar shout outs for thier wonderful customer service! We appreciate you! -Andy"
Profile photo of Santiago Currea

Santiago Currea

May 7, 2025

5  out of  5
rating by Santiago Currea
"Alec provides excellent boaters insurance and is an upstanding young gentlemen! Keep it up"
We responded:
"Santiago, Thank you so much for the kind words! We're thrilled to hear that Alec provided excellent service and made a great impression. We truly appreciate your support and look forward to serving you again! -Andy "
Profile photo of Aaron Williams

Aaron Williams

May 7, 2025

5  out of  5
rating by Aaron Williams
"alec gave amazing boat insurance for my longliner. highly recommend"
We responded:
"Thank you for reviewing your experience with Alec! He is a great asset to our team! -Andy "
Profile photo of Grace Conroy

Grace Conroy

May 7, 2025

5  out of  5
rating by Grace Conroy
"great auto insurance rates and super nice!!"
We responded:
"We love hearing that you enjoyed your experience with our office, Grace! Who doesn't like saving money on insurance and getting great coverage? 😀 -Andy"
Profile photo of Mason Fairchild

Mason Fairchild

May 7, 2025

5  out of  5
rating by Mason Fairchild
"Great customer service, timely and responsive. Have recommended them to friends and family"
We responded:
"Thank you for your wonderful review, Mason! We're so glad to hear you had a positive experience with our customer service and that Alec was timely and responsive. Your recommendation to friends and family means the world to us! -Andy"
Profile photo of Leo Forney

Leo Forney

May 7, 2025

5  out of  5
rating by Leo Forney
"Amazing service. Got a great home, life, and auto insurance bundle for my wife and I. Extremely good rates. Alec will hook you up with the best!"
We responded:
"Wow—thank you for the awesome review! We're thrilled Alec could hook you and your wife up with a top-notch bundle for home, life, and auto insurance. Getting great coverage at great rates is what we’re all about. We appreciate the shoutout and are always here when you need us! -Andy"
Profile photo of Kevin Czerwinski

Kevin Czerwinski

May 7, 2025

5  out of  5
rating by Kevin Czerwinski
"Fantastic service, 10/10"
We responded:
"Thanks Kevin for taking the time to review our agency and customer service! We pride ourselves on great customer service from a local agency. We appreciate you! -Andy "
Profile photo of Lon Slonaker

Lon Slonaker

May 7, 2025

5  out of  5
rating by Lon Slonaker
"They are always prompt and answer all my questions. I would highly recommend them for all types of insurance."
We responded:
"Thank you, Lon! We appreciate your kind words and taking time to review your experience with our office. We appreciate you! -Andy "
Profile photo of Ritchie Mattingly

Ritchie Mattingly

May 2, 2025

1  out of  5
rating by Ritchie Mattingly
"Bought a new car in December of 2024 when Brian Cowan was still my agent told him to remove 1 car the same day now it is May and I've tried 4 times since talking to Andy, Omar and Matt and the car is still on my policy. I even sent proof of insurance from the new owner on the car that was removed. Even today May 2nd Matt asked what I wanted do with that car. I had everything transferred to a new agent."
We responded:
"Hi Ritchie, I'm sorry to hear that you're not satisfied with our service. After reviewing your account notes, I saw that you first brought this issue to our attention last week, regarding an error that originated back in December with your prior Agent. As soon as we were made aware, we took immediate action to address the situation. We submitted and escalated a cancellation request on your behalf to resolve the matter as quickly and efficiently as possible. Once we received a response, we reached out to share the update with you. At that point, you expressed a desire to switch agents. Our intent in following up was simply to confirm how you’d like us to proceed based on the latest information. We take customer service seriously and have done everything within our power to assist you and reach a positive resolution. We sincerely wish you the best with your new agent. If there's anything we can do for you in the future, please don't hesitate to reach out. Thank you, Andy "
Profile photo of Jordan Puccio

Jordan Puccio

April 25, 2025

5  out of  5
rating by Jordan Puccio
"I was able to cut my car insurance bill (for THREE cars) by half of what I had been paying with Progressive, even after being with them for four years, by switching over. Matt was extremely helpful and thorough in explaining what would work best for my family long term. I’ll be recommending my friends who have other insurances to check out what kind of savings they can get as well. I was shocked to find out that with an additional policy and even MORE coverage than before, I am still paying significantly less with Andy’s team at State Farm. Thanks again to Matt for making sure I understood exactly what I was getting and helping me set my family up for success!"
We responded:
"Thank you for taking time to review your fantastic experience with our office, Jordan! We know savings are sure great, and getting better coverage is even better! We appreciate you and trusting us to protect the things that matter most to you! -Andy"
Profile photo of Steve Murphy

Steve Murphy

January 10, 2025

1  out of  5
rating by Steve Murphy
"Paid State Farm premiums for many years for home and auto, but when we needed to make a claim they failed us. We should have stayed with American Family who had always treated us fairly."
We responded:
"Steve, this is concerning to hear this was your experience. It is certainly different than what we hear from our customers. I will reach out to you in the morning to learn more. This is the first time we are hearing of any frustrations from you. We look forward to talking with you tomorrow to get to the bottom of this. ** We have tried reaching out multiple times to help, but have yet to hear back from you. Please reach out to us at your earliest convenience so we can assist!** -Andy"
Profile photo of Diana Long

Diana Long

January 7, 2025

5  out of  5
rating by Diana Long
"Met with Matt and spent about an hour going over my current policy with another insurance company. He compared all polices with StateFarm, explained any differences, reviewed cost and made everything very easy to understand. I am very happy to be back with StateFarm."
We responded:
"Thank you Diana for taking time to review our office! I'm pleased to hear that you enjoyed meeting with Matt and seeing the difference that State Farm has offer! We love having you back and we appreciate you! -Andy "
Profile photo of Valerie Renk

Valerie Renk

December 5, 2024

5  out of  5
rating by Valerie Renk
"Andy and his team are super helpful...and the rates were lower than my last insurance!"
We responded:
"Thank you, Valerie! A local Agent, better coverage, and saving money- talk about a great bundle! We appreciate you trusting us with the things that matter most to you. -Andy"
Profile photo of Paul S

Paul S

November 26, 2024

5  out of  5
rating by Paul S
"Very friendly and knowledgeable staff! They are easily able to explain what the insurance is for, and are able to break it down into numbers that I can understand"
We responded:
"We appreciate you, Paul! Thank you providing feedback on your experience with our office! Thank you! -Andy"
Profile photo of Cindy

Cindy

November 14, 2024

5  out of  5
rating by Cindy
"Jed was very friendly and knowledgeable, explained my insurance policies with me and took the time to listen."
We responded:
"Thank you for reviewing our State Farm Office! I'm thrilled to know you had a positive experience! Customer service and your experience is a top priority! We look forward to continuing to support your insurance needs. We appreciate you! -Andy"
Profile photo of Linda Stelter

Linda Stelter

November 9, 2024

5  out of  5
rating by Linda Stelter
"Very responsive customer service. You don't need an insurance agent but you definitely won't be disappointed with Andy and his team. Support our neighbors and community first! Thank you for everything from car insurance to my small business needs!"
We responded:
"Linda- Thank you taking time to provide feedback on our team! We love local businesses and supporting our community too! We appreciate you! -Andy "
Profile photo of Nick Cooper

Nick Cooper

October 25, 2024

5  out of  5
rating by Nick Cooper
"Jed was very patient and helpful throughout the process. He went above and beyond to help me understand everything. Thanks again, and don’t hesitate to reach out to Jed if you are in need of insurance!"
We responded:
"Nick- Thank you for the 5 star review! I love hearing you had an amazing experience with Jed and our office. We appreciate you! -Andy "
Profile photo of Talyn Curl

Talyn Curl

October 23, 2024

5  out of  5
rating by Talyn Curl
"We worked with Jed as first time home buyers needing homeowners insurance and switching our auto insurance. We are very new to the home owning world and Jed took his time explaining everything every step of the way. I couldn’t recommend him enough!"
We responded:
"Talyn- Thank you for your recommendation of Jed and our office! I love hearing that he was able to help you with your auto and homeowners insurance! Our goal is to make insurance and educational and I love hearing about your experiences. We appreciate you! -Andy"
Profile photo of Jake Magnuson

Jake Magnuson

October 2, 2024

5  out of  5
rating by Jake Magnuson
"Jed was extremely helpful. He took time to get to know me personally and treated me with great respect. He was extremely helpful in explaining my policy and answering all of my questions. I would highly recommend him."
We responded:
"Welcome to State Farm, Jake! :) Thank you for highlighting your experience with Jed and our office. This is exactly what we strive to do! Thank you for trusting us with the things that matter most to you. We appreciate you! -Andy"
Profile photo of Lee C Fanshaw

Lee C Fanshaw

October 1, 2024

5  out of  5
rating by Lee C Fanshaw
"We recently switched from a different carrier and were very pleased with the helpful service we received from this agency, especially Alec! He was very thorough and explained everything in an understandable way. He also followed up on things as promised."
We responded:
"Thank you so much taking your time to leave a 5 star review, Lee. We appreciate the feedback on your experience with our office and the customer service from Alec! Customer service is a passion of ours and making insurance easy and educational. We appreciate you! -Andy"
Profile photo of Russ Jarchow

Russ Jarchow

September 11, 2024

5  out of  5
rating by Russ Jarchow
"Matt was fantastic to work with for all our insurance needs. He spent a lot of time explaining what suited our situation most appropriately. It’s really important to me to be able to reach out to someone through a phone call these days. Their prices are also extremely competitive. Great experience all around!"
We responded:
"Russ- Thank you for taking your time to provide feedback on your experience with our office. We work hard to make insurance easy and educational and ensure we have a customized solution for your specific situation. We appreciate you! -Andy"
Profile photo of Trinity Wilson (trin)

Trinity Wilson (trin)

August 28, 2024

5  out of  5
rating by Trinity Wilson (trin)
"Jed was expectionally patient kind and understanding truly made me feel like I got a good neighbor"
We responded:
"Thanks neighbor! :) We appreciate you taking time to give your feedback on working with Jed and the office. We take pride in providing great customer service! We appreciate you! -Andy"
Profile photo of Robert Sullivan

Robert Sullivan

August 21, 2024

5  out of  5
rating by Robert Sullivan
"Matt did a great job answering my questions about my policies in effect. It's great to know that Andy and Matt are right on Main Street and can be consulted in person."
We responded:
"Thank you, Robert! We appreciate to know you are continuing to have great service as a long term customer. We love being a local agent in Downtown Sun Prairie! We appreciate you! -Andy"
Profile photo of roxi alt

roxi alt

August 6, 2024

5  out of  5
rating by roxi alt
"Always available when needed and knowledgable in questions I may have."
We responded:
"Thank you, Roxi! We appreciate you taking your time to provide feedback on our office and your 5 star experience! -Andy"